Last updated: March 31, 2026
This is a template privacy policy. Before publishing, replace [Your Company Name], [Your Contact Email], and other bracketed placeholders with your actual legal entity information. Consult a qualified attorney to ensure compliance with applicable laws in your jurisdiction.
[Your Company Name] ("we," "us," or "our") operates BrandForge AI (the "Service"), an AI-powered content generation platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.
By using BrandForge AI, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect your name, email address, and password (stored in hashed form). If you subscribe to a paid plan, payment information is collected and processed by our payment provider — we do not store card numbers directly.
To build your brand voice profile, we analyze publicly available content from URLs you provide (website, social media profiles, Google Business listings). We store the resulting voice profile and analysis data associated with your account.
We store content you generate through the Service, including prompts, parameters, and outputs, so you can access your content history.
We automatically collect information about how you interact with the Service, including pages visited, features used, generation counts, timestamps, browser type, and IP address.
We use the information we collect to:
We use Stripe to process payments. When you subscribe to a paid plan, your payment information is sent directly to Stripe and governed by their Privacy Policy. We receive only limited information from Stripe (last four digits, card brand, billing address) to display on your account.
We use the Anthropic API (Claude) to power content generation. Your brand voice profile and generation prompts are sent to Anthropic for processing. Anthropic's data handling is governed by their Privacy Policy and their API usage terms. Anthropic does not use API inputs to train their models.
We may use third-party analytics services to understand usage patterns. Our infrastructure providers may process data as part of hosting the Service. These providers are bound by their own privacy policies and data processing agreements.
We use cookies and similar technologies for authentication (session tokens), remembering preferences, and understanding usage patterns. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings, though this may affect functionality.
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure password hashing, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your account data and generated content for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Aggregated, anonymized data may be retained indefinitely.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at [Your Contact Email]. We will respond within 30 days.
You can delete individual brands and their associated voice profiles from your account settings. To delete your entire account and all associated data, contact us at [Your Contact Email] or use the account deletion option in your settings. Deletion is permanent and cannot be undone.
If you are located in the European Economic Area, we process your personal data under the following legal bases: contract performance (providing the Service), legitimate interest (improving the Service, preventing fraud), and consent (where applicable). You have the rights described in Section 8, and you may lodge a complaint with your local data protection authority.
If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose your personal information only for purposes a reasonable person would consider appropriate. You may request access to your personal information and challenge its accuracy by contacting us at [Your Contact Email].
The Service is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Continued use after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
[Your Company Name]
[Your Address]
[Your Contact Email]